Chaperone & ZERO TOLERANCE policy IN EFFECT FOR 2025:
The safety of our guests, employees and neighbors has always been at the forefront of Frightworld America’s Screampark’s priorities. In a continuous effort to prioritize the safety and well-being of our event, Frightworld America’s Screampark is once again implementing a chaperone and zero tolerance policy for the 2025 season.
Chaperone policy 2025 RULES:
- CHILDREN AGED 15 AND YOUNGER MUST BE ACCOMPANIED BY AN ADULT OVER THE AGE OF 21.
- Children that cannot provide valid government-issued photo identification will be assumed underage and must be accompanied by an adult over the age of 21.
- CHAPERONE(S) AND GUESTS AGES 16 OR OLDER MAY NEED TO PRESENT VALID IDENTIFICATION WITH DATE OF BIRTH AT SCREAMPARK ENTRY.
- Chaperone(s) and guests aged 16 0r older without valid ID may be denied entry to the Screampark.
- ONE (1) CHAPERONE CAN ACCOMPANY UP TO EIGHT (8) MINORS PER VISIT.
- Chaperone may be held legally liable for all acts of the children under their care.
- CHAPERONE(S) WILL RECEIVE A WRISTBAND UPON ENTRY AND MUST STAY ON SCREAMPARK PROPERTY FOR THE DURATION OF THE EVENT.
- If chaperone(s) do not want to walk through the haunted house they do not need to purchase a ticket to enter the screampark . A waiting area will be available within Frightworld’s concessions for the chaperone(s). Please note, if you are attending Frightworld as a chaperone, you must be able to be reached via phone throughout the duration of your party’s stay and remain on the property.
- CHILDREN AGED 15 AND UNDER WHO ARE FOUND INSIDE THE SCREAMPARK UNACCOMPANIED BY A CHAPERONE MAY BE SUBJECT TO QUESTIONING. ADDITIONALLY, THESE GUESTS MAY HAVE THEIR TICKET CONFISCATED FOR BREAKING THE CODE OF CONDUCT POLICY.
A: No, any guests aged 15 and younger under will not be granted entry into the Screampark without a chaperone. Please plan accordingly.
A: No! Each chaperone is welcome in our lobby/concessions area if they do not wish to purchase a ticket.
A: Each chaperone can accompany up to 8 minors.
A: No, all chaperones must remain on screampark property while their kids go through the haunted houses.
ZERO TOLERANCE POLICY 2025 RULES:
🚫 No Fighting of Any Kind
Violence ruins the night for everyone. Guests who start fights, throw punches, or act aggressively will be escorted off the property immediatley. In serious cases, law enforcement will be called.
🚫 No Line Jumping or “Saving Spots”
Skipping ahead, holding places for friends, or leaving and rejoining the line is not permitted. If you are caught line jumping, you are out.
🚫 No Smoking or Vaping
Frightworld is a smoke free environment. Smoking or vaping anywhere inside the screampark will result in immediate ejection.
🚫 No Touching Actors or Props
Our actors are there to scare, not to be touched. Grabbing, shoving, or harassing performers is strictly prohibited. The same goes for props and sets. If you touch it, break it, or interfere with it, you will be removed from the screampark.
🚫 No Horseplay (Running, Pushing, Shoving)
Running in the dark, shoving other guests, or rough play puts people at risk of injury. Keep it under control or security will step in.
🚫 No Photography or Recording Inside Attractions
Phones and cameras destroy the atmosphere and put actors at risk. Photography and video recording is welcome in the lobby area, but is strictly prohibited inside the haunted houses.
⚠️ The Consequences
Breaking any of these rules means:
Immediate removal from the property
No refund on admission, ticket will be revoked
Indefinite ban from Frightworld Screampark
Possible police involvement for serious offenses
Guests who violate Frightworld policies may be documented by security staff, which can include photographs, for the purpose of enforcing bans and maintaining a safe environment. These records are used strictly for internal security and are not shared publicly.
Why This Policy Exists
We want every guest to experience Frightworld the way it was meant to be: safe, secure, and terrifying for all the right reasons. Our professional security team is on site every night, supported by surveillance cameras and strict enforcement of our rules. Their top priority is the safety and enjoyment of every guest. This policy protects families, keeps teens in check, and allows our actors and staff to focus on delivering Buffalo’s number one haunted attraction.
We appreciate your cooperation in helping us maintain a safe and unforgettable experience for all.
